Information on this site is advertising in nature

GDPR Compliance

Our commitment to data protection and your rights

Last updated: August 2026

Our Commitment to GDPR

keen-canopy is committed to ensuring compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. We respect the privacy of all individuals whose personal data we process and are dedicated to protecting their rights.

Data Controller

keen-canopy acts as the data controller for personal data collected through this website and in connection with our services. This means we determine the purposes and means of processing your personal data.

Our contact details are:

keen-canopy
47 Castle Street
Liverpool, L2 9SH
United Kingdom

Email: [email protected]

Lawful Basis for Processing

We process personal data only when we have a lawful basis to do so. The lawful bases we rely on include:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
  • Contract: Where processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
  • Legal obligation: Where processing is necessary for us to comply with the law.
  • Legitimate interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not overridden by your rights and interests.

Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

Right to Be Informed

You have the right to be informed about the collection and use of your personal data. We provide this information through this notice and our Privacy Policy.

Right of Access

You have the right to request access to your personal data and to obtain information about how we process it. You may request a copy of the personal data we hold about you.

Right to Rectification

You have the right to request that inaccurate personal data be corrected or incomplete data be completed.

Right to Erasure

You have the right to request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.

Right to Restrict Processing

You have the right to request the restriction of processing of your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision-Making

You have rights in relation to automated decision-making and profiling. We do not currently use automated decision-making that has legal or similarly significant effects.

Exercising Your Rights

To exercise any of your rights under GDPR, please contact us using the details provided above. We will respond to your request within one month of receiving it. This period may be extended by two further months where necessary, taking into account the complexity and number of requests.

We may need to verify your identity before responding to your request. There is no fee for exercising your rights unless your request is manifestly unfounded or excessive.

Data Security Measures

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data where appropriate
  • Regular testing and evaluation of security measures
  • Staff training on data protection
  • Access controls to limit access to personal data
  • Procedures for managing data breaches

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Complaints

If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Website: ico.org.uk

Changes to This Notice

We may update this GDPR compliance notice from time to time. Any changes will be posted on this page with an updated revision date.