Privacy Policy

Last updated: August 2026

Introduction

keen-canopy is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Data

We may collect personal identification information from you in a variety of ways, including when you visit our site, fill out a form, or engage with our services. The types of personal data we may collect include:

• Name and contact information (email address, postal address)
• Property preferences and requirements
• Communication history with our team
• Any other information you choose to provide

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on those pages
• Referring website addresses

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services
• To respond to your enquiries and requests
• To send you information about properties that match your criteria
• To improve our website and services
• To comply with legal obligations
• To protect our rights and prevent misuse

Legal Basis for Processing

We process your personal data on the following legal bases:

• Your consent, where you have provided it
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate interests, where those interests are not overridden by your rights

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under data protection legislation, you have the following rights:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights related to automated decision-making

To exercise any of these rights, please contact us using the details provided below.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share information with trusted third parties who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential.

International Transfers

Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. We will take appropriate steps to ensure that transfers of personal data comply with applicable law.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

keen-canopy
47 Castle Street
Liverpool, L2 9SH
United Kingdom

Email: [email protected]